Reviews of SkatePro
Verified Buyer | |
"Bought a couple of rollerblades. Had them sent to California but unfortunately there was a massive delay in delivery time due to UPS. It wasn't SkatePro fault for the delay but it was frustrating for me as the consumer. They reached out to me and provided me a refund and made things right after some quick back and forth email. Honest company and I hope you guys stay that way. Happy holidays." | |
Michael L. (Westminster) | 11/15/2024 |
Verified Buyer | |
"Great prices and fast international shipping!" | |
Chad B. (Durango) | 11/14/2024 |
Verified Buyer | |
"Fast delivery. Much appreciated" | |
Janine Frost (Yorktown) | 11/14/2024 |
Verified Buyer | |
"The skates are great and cool." | |
Emmanuel Dukes (Bronx) | 11/13/2024 |
Verified Buyer | |
"Order came within 2 weeks even though item said out of stock🤘 always love when things get there earlier than you expected!" | |
Tucker s. (Aliso Viejo) | 11/12/2024 |
Verified Buyer | |
"Ordered a pair of girls Rossignol skis but received the wrong item instead and unable to resolve with SkatePro. Tried calling the customer service number - 786-352-8152 but there's no connection, just static. Tried emailing the email@skatepro.com address with issue - no response. Tried sending message through online contact form - get message that form unable to be submitted. Out the money and don't have the skis I ordered and no way to contact the company to resolve. I wouldn't recommend." | |
Brian K. (Parker) | 11/12/2024 |
Reply from SkatePro: Hi, I'm so sorry for the late response! I see that colleague replied to the email now, so we will get this sorted straight away! /TeamSkatePro |
Verified Buyer | |
"Our scooter clamp had a bunch of scratches on it down to the metal when we took it out of the delivery box." | |
Brady Maher (Glen Arm) | 11/12/2024 |
Reply from SkatePro: Hey, thank you for your feedback! We're sorry to hear you received the clamp with scratches! Unfortunately, we can't find any email contact regarding this. We have contacted you via email and asked for some pictures of the item and the packaging, so we can take a closer look at this :) Thanks! / Your SkatePro team |
Verified Buyer | |
"I’ve ordered a few times from this company and I’m in Maui USA. The shipping is so fast. Faster than ordering from the mainland. I’ve never had any issues with their products. I just ordered light up wheels, a tool and some bearings. Everything was perfect!!! I will continue ordering from them for all my skate needs!! 😍" | |
Tara V. (Lahaina) | 11/12/2024 |
Verified Buyer | |
"Great products. Fast delivery. Could not ask for a better experience." | |
Phillip S. (San Diego) | 11/12/2024 |
Verified Buyer | |
"Pleasantly surprised. I'm in the states and thought shipping would take forever. Took about 6 days. Couldn't be happier." | |
Jason jaussi (Lehi) | 11/12/2024 |
Verified Buyer | |
"Great selection of products and ease of ordering" | |
JUAN GOMEZ (Orlando) | 11/12/2024 |
Verified Buyer | |
"Everything was smooth. I live in The States and the shipping was my only "issue." I was too impatient waiting. lol" | |
Matt Jordan (Macon) | 11/12/2024 |
Verified Buyer | |
"Great experience" | |
Marc V. H. (Encinitas) | 11/12/2024 |
Verified Buyer | |
"Fast international shipping. Product was as ordered." | |
Chad Crowe (Columbia falls) | 11/12/2024 |
Verified Buyer | |
"Ordered ski poles, they shipped and arrived quickly, quality is great. Will use skatepro again!" | |
Taylor K. (Concord) | 11/12/2024 |
Verified Buyer | |
"Sent me something completely different. Not happy" | |
Allee Plikerd (Bremen) | 11/12/2024 |
Reply from SkatePro: Hi, Thanks for the review! I see that we are in contact with you over email to try and sort this issue. We will continue to respond to your emails. /TeamSkatePro |
Verified Buyer | |
"Products are great. Pricing is great. Shipping on the other hand took some time. That’s more on fedex than anything. Being in the states I was unaware of how bad the customs delay is. Either way excellent store with excellent pricing. Just be patient with shipping if in the states!" | |
Tyler Egan (New Bern) | 11/12/2024 |
"Once I found Skate Pro I havent gone anywhere else for my BMX parts. I'm in the States and my packages get here pretty quick. Thank you for all your help and hard work SkatePro!!!" | |
Anthony D. (Plantsville) | 11/10/2024 |
Verified Buyer | |
"Bought some rollerblades, skates fit perfect and are higher quality than they look on the site, a refreshing change of pace for me in online shopping. Also arrived a day early! I’m super satisfied." | |
Josh Gnarly (Salem) | 11/09/2024 |
"They have good service a good app there scooters look good but they are a little pricy. But otherwise they have a great site and as I see a LOTTT of good reviews I am just looking for my birthday because my old scooter is completely ruined so if I buy a scooter from here Hopefully it will be good and i don't have a doubt it won't be. :)(:" | |
J. Angelone | 11/08/2024 |
Verified Buyer | |
"Very nice and fast shipping" | |
E. Pan (New York) | 11/07/2024 |
Verified Buyer | |
"We got our order very quickly, and it was exactly what we wanted. Very happy!" | |
Derek Olson (Petoskey) | 11/06/2024 |
Verified Buyer | |
"The easiest international order i’ve ever made - thank you" | |
Justin Janes (Wilsonville) | 11/05/2024 |
Verified Buyer | |
"Easy website to navigate, great selection, great price, fast shipping to California." | |
Ian P McGlew (San Diego) | 11/05/2024 |
Verified Buyer | |
"Great selection, great price, fast shipping to California." | |
Bradley C. (San Diego) | 11/05/2024 |
Verified Buyer | |
"Great service. Items delivered in a timely manner." | |
Aileen Osako (Gardena) | 11/05/2024 |
Verified Buyer | |
"Love the light up wheels" | |
Kyle Conine (Smithton) | 11/05/2024 |
Verified Buyer | |
"Fedex was late delivering but we will use for next year" | |
Regina Dodgen (WATERLOO) | 11/05/2024 |
Verified Buyer | |
"Thanks for the protection it isworking great on vert ramps. I feel like I can get more reps in but one little thing I feel my lower back pain a little bit more than skating without it. I might just have to get used to that kind of impact in that area." | |
Bryan Guidry (Lafayette) | 11/05/2024 |
Verified Buyer | |
"Although the boxes were damaged the items were not and are in great condition. I bought a scooter and a skateboad and they are great at the skatepark. Will definitely purchase more from this site if I need." | |
Benjamin Pivetz (Lakewood) | 11/05/2024 |
Verified Buyer | |
"The scooter is superior quality. Arrived very quickly. My son is 7 and is obsessed with his new scooter!! Thank you!!" | |
Mike Power (Plymouth) | 11/05/2024 |
Verified Buyer | |
"Thanks guys, love the parts everything run perfect together. No issues setting it up or getting delivered, will buy more parts again soon, skatepro is amazing!!!!!" | |
Robert Hernandez (Las Vegas) | 11/05/2024 |
Verified Buyer | |
"Never received the bike part that I ordered. I am displeased and will not recommend that another American purchase from Skate Pro" | |
Raphael Holthaus (San Diego) | 11/04/2024 |
Reply from SkatePro: Hi Raphael, thank you for your feedback. We're sorry you haven't received your order! We informed you via email that there's a delay with your order, but since it's still not delivered, we have just refunded you. ✌ / Your SkatePro Team |
Verified Buyer | |
"Shipping was delayed and the company kept me updated every step of the way. Everything was in great condition and the quality is wonderful. I can’t wait for it to warm up so I can try it all out!" | |
Aubrey Rice (Golden) | 10/30/2024 |
Verified Buyer | |
"Shipping took a while but thanks for reaching out and letting me know you were on top of it. I understand it wasn't your fault and the wetsuit arrived in perfect condition . thanks for the great deal!" | |
Chad Cronk (Oceanside) | 10/27/2024 |
Verified Buyer | |
"Great product" | |
Logan Freudenrich (Little Falls) | 10/26/2024 |
Verified Buyer | |
"Great deal and super fast shipment on a set of 18” stolen rampage wheels for my boy’s new rig. Thanks SkatePro!" | |
John E. (Ephrata) | 10/26/2024 |
Verified Buyer | |
"The skateboard is great. The shipping information was very unreliable as well as the box arrived VERY damage. Thankfully the skateboard is fine." | |
Kim Tofstad (Bonney Lake) | 10/25/2024 |
Reply from SkatePro: Hi, Great to hear😊 Enjoy your skateboard!! /TeamSkatePro |
Verified Buyer | |
"Wonderful product that grows with our grandkids. It took a while to arrive, but you were good to keep me apprised of where it was and what was happening. They actually arrived earlier than expected. Thanks!" | |
Linda Farris (Montevallo) | 10/25/2024 |
Verified Buyer | |
"All processed and received perfectly Thank you" | |
David J Harding (Belmar) | 10/25/2024 |
Verified Buyer | |
"The jacket was perfect!!! Thank you for asking for the review...Sorry I couldn't get back to you sooner... Thanks for your prompt service...." | |
Meryl Lenore Martino (Mammoth Lakes) | 10/25/2024 |
Verified Buyer | |
"I indeed, got my package stolen. It was a whole thing at first. They didn’t want to send a replacement at first, I did not like that at all. Eventually 3 weeks later I received credit for a new board after constant emails." | |
B. Young (Philadelphia) | 10/25/2024 |
Reply from SkatePro: Hi, Thank you for your feedback. We are sorry to hear, that your parcel was stolen. Unfortunately, there are some cases where we need to check and investigate with the carrier before being able to offer solutions. However, we are happy to hear that we could help you in this case :) / Your SkatePro Team |
Verified Buyer | |
"Fast response and excellent service" | |
Jerry Telles (Rosemead) | 10/25/2024 |
Verified Buyer | |
"Excellent service with fast shipping" | |
Bernice Paramore (Altavista) | 10/25/2024 |
Verified Buyer | |
"The helmet looks great, but until it snows I have no idea how the quality is." | |
Steve I Sherwin (Santa Barbara) | 10/25/2024 |
Verified Buyer | |
"Right parts, fit well" | |
Robert Good (Tipton) | 10/25/2024 |
Verified Buyer | |
"Shipped quickly, deck was well wrapped up and protected. This is over looked by most online retailers. Pleasantly surprised, and very happy!" | |
Stephen Kizel (Haiku) | 10/25/2024 |
Verified Buyer | |
"Shipped quickly and packed well." | |
Cory Damon (Sacramento) | 10/25/2024 |
Verified Buyer | |
"Great customer service. I didn’t realize this company was overseas when purchased, but they mailed my order fast." | |
eric norman (Bella Vista) | 10/24/2024 |
Verified Buyer | |
"This was my first purchase with Skatepro and I'm more than pleased with the service I received. There was an issue with my order and they handled it at lightening speed like the professionals they are. I feel absolutely confident making purchases from Skatepro in the future. The skates themselves look great! Haven't tried them yet, but I think I'll get a lot of enjoyment out of them." | |
Victoria R. (Lebanon) | 10/24/2024 |
Verified Buyer | |
"SkatePro was awesome! My product was 50% less than other sites and when there was a delay in shipping, they reached out and tried to brainstorm how to best serve my family. Truly appreciate the customer service and personal reach out from their team! Go SkatePro! Customer service alone will have me back as a customer. Thank you!" | |
Margaret D'Andrea (Saratoga Springs) | 10/24/2024 |
Verified Buyer | |
"Nice and smooth bearings. The toolset is not really needed though and didn't work for my skates." | |
Mike E. (HOBOKEN) | 10/24/2024 |
Verified Buyer | |
"Excellent skates. Still breaking them in, fit tight for the first 3 times but they are starting to feel like I like." | |
Bradley Gross (Lebanon) | 10/24/2024 |
Verified Buyer | |
"Wooooohooooo" | |
Ryan Allen (Wakefield) | 10/24/2024 |
Verified Buyer | |
"Great product" | |
Michelle Rader (PHOENIX) | 10/23/2024 |
Verified Buyer | |
"Great service" | |
Dan Kemper (Lafayette) | 10/23/2024 |
Verified Buyer | |
"Communication by Skatepro around undelivered rollerski fenders has been poor. This has resulted in major inconveniences during dryland training for my daughter." | |
Mica Bodkins (Aspen) | 10/22/2024 |
Reply from SkatePro: Thank you for your feedback. We are very sorry to hear about the delay you experienced. We do our best to intervene in situations like this, but this time UPS was struggling with air freight limitations, which did not allow us to expedite the delivery. We hope that the refunded delivery costs compensated you for the waiting time. /SkatePro Team |
Verified Buyer | |
"First impressions: I love the boa tightening system. Very comfortable. Right boot feels solid, however soon as I stood up, I could feel the left boot slightly loose on the binding. Every time i step, I could feel it creaking, making it feel kind of insecure. I don't know if I should be worried or not." | |
Pavel Z. (Salt Lake City) | 10/22/2024 |
Reply from SkatePro: Hi, thank you for your feedback! In general, it is normal for the soft boot to creak and give in a bit. The closure system should, however, not get loose. If you can feel the laces getting loose while riding or it is a significant difference between the left and right boot, you can always answer this email with a short video, so we can take a closer look at the issue. Thanks! / Your SkatePro team |
Verified Buyer | |
"It took awhile to arrive but was sent an email of the delay. Took longer than expected but it was worth that wait! Love my the shoes!" | |
Caroline Guerrero (Los Angeles) | 10/22/2024 |
Verified Buyer | |
"Still waiting 2 weeks later" | |
Max cox (Rockford) | 10/21/2024 |
Reply from SkatePro: Hi, thank you for your feedback! We're really sorry that you haven't received your parcel yet! Unfortunately, UPS had a breakdown in their transport route from Cologne, Germany onwards, causing significant delays. This, combined with high volumes, has unfortunately made your delivery take longer than usual. We assure you, we are monitoring the situation closely and we have refunded your shipping costs as a service. Please don't hesitate to contact us, if there are further questions! / Your SkatePro team |
Verified Buyer | |
"Poor quality of my Rollerski boots.Roller ski boots are slanted and crooked. I am very disappointed" | |
Alla Alexandrovna Afanasyeva (Sylmar) | 10/19/2024 |
Reply from SkatePro: Hi, thank you for your feedback! We're sorry to hear that you received the boots damaged! Unfortunately, we cannot find any email contact regarding this. Please answer to this email with a few pictures of the item and the parcel how you received it, so we can take a closer look at it :) Thanks! / Your SkatePro team |
Verified Buyer | |
"Ordered a set of Volkl Racetigers in a 158cm for my girl in October. They came super fast from Europe and in time to give them as a gift. The mount was done perfectly and the DINs set and there were good padding in the box." | |
Robert Bogden (Viola) | 10/17/2024 |
Verified Buyer | |
"Very Cute Shirt thank you." | |
Sheri Miller-Ortiz (Ingleside) | 10/12/2024 |
Verified Buyer | |
"🤠🤘🏻🤙🏻" | |
Dustin Lane (Dewey) | 10/11/2024 |
Verified Buyer | |
"Waiting for my order for almost 2 weeks already. No respond to my emails,no option to call,no option to cancel, no options whatsoever. I would love to just get my money back,but ,just guess,no option for this as well" | |
Marta Budzinska (Scottsdale) | 10/11/2024 |
Reply from SkatePro: Hi, thank you for your feedback! We're really sorry that you haven't received your order yet! Unfortunately, a lot of UPS parcels have been delayed in Germany recently. They have added more flights to accommodate the issue, but it takes some time to resolve the delay. We apologize for the inconvenience! We have sent you an email with a suggested solution, if you are not satisfied with that, please let us know! Thanks! / Your SkatePro team |
Verified Buyer | |
"I hadn't heard of this website but took a chance and got my dream board! Order process was smooth and delivery was timely." | |
Claire D. (Sierra Madre) | 10/11/2024 |
Verified Buyer | |
"Ordered a board to skate with some friends that were going to be visiting. It says fast delivery at the top of the website so I assumed it would be here in time considering I paid for shipping. It's been over two weeks, my friends came and went, and still no update on when my board will arrive. Reached out multiple times with no response. Will not be ordering from this company again." | |
Sam A. (Charlotte) | 10/10/2024 |
Reply from SkatePro: Hi, thank you for your feedback! We're really sorry that you haven't received your order yet! Unfortunately, a lot of UPS parcels are currently experiencing delays due to a hold up in Germany. They have added more flights to resolve the issue, but not all affected parcels have been forwarded yet. We apologize for the inconvenience! We have sent you an email explaining the options, we can offer you. Feel free to answer as as soon as you know, how you would like to proceed. Thank you! / Your SkatePro team |
Verified Buyer | |
"Exactly what I ordered at a great price! I have added the website to a regularly visited list." | |
Robert M. (Anchorage) | 10/09/2024 |
Verified Buyer | |
"Good price on good products!" | |
Gregg S. (Victoria) | 10/08/2024 |
Verified Buyer | |
"Almost always has what I need" | |
Jessie Cassidy (Davenport) | 10/08/2024 |
Verified Buyer | |
"Very responsive to all my questions. Great customer service and excellent products" | |
Joseph Kelly (Lake Forest) | 10/08/2024 |
Verified Buyer | |
"Stoked!" | |
Tessa Cole (Crestline) | 10/08/2024 |
Verified Buyer | |
"All good as advertised" | |
Derek Lerma (Thousand Oaks) | 10/07/2024 |
Verified Buyer | |
"Everything went great, we have a very happy little roller birthday girl!" | |
Chris Hau (Fort Collins) | 10/07/2024 |
Verified Buyer | |
"I had a positive experience with your service. It was a smooth transaction." | |
Charles Davis (League City) | 10/06/2024 |
Verified Buyer | |
"Best price on a product I wanted. Fast delivery from Denmark to USA. AAA+++" | |
Michael Robinson (Norwalk) | 10/03/2024 |
Verified Buyer | |
"Great purchasing experience. Super fast shipping to the middle of the US. I will definitely order from SkatePro in the future." | |
Mike Poynter (Ashkum) | 10/03/2024 |
Verified Buyer | |
"Great transaction. Needed to make changes to my order and they accommodated me quickly and efficiently." | |
Ralph winkler (Littleton) | 10/02/2024 |
Verified Buyer | |
"Great quality, my son loves it." | |
Caitlin Weis (Avon) | 09/30/2024 |
Verified Buyer | |
"Item came as described" | |
Antonio Pagan (ATLANTA) | 09/28/2024 |
Verified Buyer | |
"Took nearly two weeks to ship and i only received one truck as it wasn't clear that they don't sell them in pairs.(normally trucks are sold by twos.)" | |
Nathaniel Hinz (West Bend) | 09/27/2024 |
Reply from SkatePro: Hi, thank you for your feedback! We're sorry to hear you are not satisfied with your order. We can see that there has been a delay in the delivery and your parcel could only be delivered 2 days after the expected delivery date. We apologize for the inconvenience! The truck you ordered is sold in only 1 piece per pack. You can also see that infomation in the product specifications on our website. Thanks! / Your SkatePro team |
Verified Buyer | |
"I had a problem with shipping but skatepro solved it. Very Top attention. Cracks!" | |
MICHAEL STIVER PARDO AGUIRRE (WEST PALM BEACH) | 09/27/2024 |
Reply from SkatePro: Hi Michael, thank you for your feedback. We're very sorry that you haven't received one product! We have already sent it to you and you will receive it soon! ✌ / Your SkatePro Team |
Verified Buyer | |
"Good quality. Used on a four wheeled flat scooter. The wheels were quiet, grippy, and solidly built. Skate Pro is a great site. Fast service, good prices, and a great selection." | |
Chase C. (San Antonio) | 09/27/2024 |
Verified Buyer | |
"Fast, good communication." | |
Laurie Edwards (Steamboat Springs) | 09/26/2024 |
Verified Buyer | |
"I will definitely buy more from skate pro in the future they are very trustworthy and have the best skates ever" | |
Yousif Riyadh Talib (Twin Falls) | 09/25/2024 |
Verified Buyer | |
"Wheels and grips were nice, didn't interact with anyone from the store but all went smoothly ordering. As someone else said a few days of hiccups going through customs but that didn't bother me. Plan on a few more days to deliver and all is goog." | |
Chris Brown (Turners Falls) | 09/25/2024 |
Verified Buyer | |
"Lots of people are saying that the products arrive on time; but in my case, I was supposed to receive my shipment 3 days ago and there are transit delays. It’s not all unicorns and rainbows. But, I think it’s a good product so." | |
Nate Perry-Lee (Decatur) | 09/23/2024 |
Verified Buyer | |
"Arrived on time and the quality is very good." | |
Hovhannes TA (New Castle) | 09/22/2024 |
Verified Buyer | |
"It fits perfectly rides nice and spins amazing" | |
Michael Russell (Colton) | 09/19/2024 |
Verified Buyer | |
"Love Didriksons and love Skatepro. I live in the US and skatepro ships faster to me than the companies in the United States. Excellent customer service and excellent prices" | |
Sarah S. (Berne) | 09/18/2024 |
Verified Buyer | |
"Thank you for the excellent service! The quality of your skates is evident! I will enjoy teaching my grandsons (7 months and 10 months)." | |
Sherry Harrington (IMPERIAL) | 09/17/2024 |
Verified Buyer | |
"Great product and excellent service, Thanks" | |
Brandon Case (Rochester) | 09/16/2024 |
Verified Buyer | |
"My daughter loves her new skateboard. Great selection too." | |
Randy Hon (Decatur) | 09/16/2024 |
Verified Buyer | |
"No problems from my orders. Everything arrived on time." | |
Hunter Hall (Bell Buckle) | 09/15/2024 |
Verified Buyer | |
"Son seems happy with skateboard. Solid and well designed. Shipping is a different story…it was delayed with no real updates and when it arrived the box had been beat up, bent, and split on the corners and edges. Thankfully the skateboard had no real damage to it." | |
Erica Foster (South Lyon) | 09/14/2024 |
Reply from SkatePro: Thank you for your feedback. We are glad that the skateboard fully met your expectations and despite the damaged packaging, it arrived in perfect condition. We apologize for the damaged package on behalf of the carrier. /SkatePro Team |
Verified Buyer | |
"Received my product and I appreciate everything. Shipping got delayed but overall 10 days was not bad." | |
Robert E. Bence (Boone) | 09/14/2024 |
Verified Buyer | |
"My kids were tearing up their cheap skooters from Walmart and needed something to keep up with their quickly growing dare-devil tendencies. The Root industries skooters were perfect. I loved that each skooter on the website had the height and length listed to help me get the right size for my kid’s height. One week shipping from Denmark to Colorado!" | |
Garrick Mann (Estes Park) | 09/13/2024 |
Verified Buyer | |
"the tyres are sick but they sat at my nibors house for like a week" | |
rj watkins (richmond) | 09/13/2024 |
Verified Buyer | |
"Great service, provided me with feedback on my order and suggested adequate replacement." | |
Bengt Ljungquist (Warrenton) | 09/12/2024 |
Verified Buyer | |
"My son loves his new scooter. It was worth the weight, which was only a week and a half very quality product were very happy with it. He is 10 years old" | |
Susanne s. (Mason) | 09/11/2024 |
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